Who we are

Like-minded people with a shared vision who want to make a difference by helping people and giving those who need it most an opportunity and support to improve their own lives.

lou webLou Gardiner

Managing Director of ACE.

Lou is passionate about teaching, learning and generally helping people and now in a position where she can make a difference, which is a wonderful place to be. After a variety of jobs Lou has qualified as a teacher, gained experience, built on her common sense approach and “can do attitude”. After working in both public sector and the private sector in senior management roles. she was then able to transfer these skills in building her own business in the hospitality sector which after 5 year was successfully sold, which gave Lou the opportunity to return to Norfolk and develop an enterprise which helps people.
As Founder and Managing Director of Action Community Enterprises CIC (ACE) Lou’s commercial background, together with her drive, passion and experience has enabled ACE to develop and grow, providing opportunities for people to change their lives through education. You will often here Lou say “It only takes one person to believe you can do it” to change the “your” world. At school all those years ago she too, struggled in education and she was inspired by 2 teachers who believed in her, which got her through school. Lou has been lucky enough to have the support of her parents, Joyce & John Gardiner and after having children of her own she realised that as a teenager she was not ready to listen to their advice, but at the age of 23 years old with lots of nagging from her Mum she returned into education and the journey began…..

The rest they say is history, but without it, the journey I have taken, I would not be able to lead ACE in making such an impact on so many people, believing and supporting individuals.
Lou could be called a workaholic but she prefers to be known as enthusiastic. When not working you will find Lou working on house renovations, and always seems to have a project on the go. Lou lives by the sea so makes the most of walking Bandit on the beach and even taking him for a bike ride in his new bike trailer.


Bandit has been a member of the ACE team since 2012. He first joined the team when he was 8 weeks old and has spent most days here since.

After his morning walk on Rackheath park he spends most of the morning sleeping whilst ACE is a hive of activity. During his lunch break he likes to patrol the grounds and say hello to anyone willing to give him some attention.

Lauren Gardiner, General Manager

Lauren Gardiner

General Manager

Lauren joined ACE back in 2011, just after it was set up. At that time ACE was a smaller organisation and over the years Lauren has been a key player in the growth and developmen of the company.

Previous to joining ACE, Lauren has worked in a number of different establishments with various levels of responsibility. Along the way she has gained qualifications in team leading, equality and diversity and teaching and learning. Most recently ACE has supported her through her Diploma to Teach in the Lifelong Learning



Karen k wEBKaren Kerr

Business Manager


dani webDanielle Lindoff

Deputy Centre Manager and Instructor

Danielle joined ACE in 2013 and works as an instructor within the care sectors and personal development programmes.  

Danielle started her career in the childcare sector after completing a BTEC Level 3 Childcare course at Great Yarmouth College. During her time studying she worked on various children’s activity camps and on completing her course started working in a nursery. Danielle progressed her career through a number of different childcare establishments where she worked her way up to assistant manager.

An opportunity became available for Danielle to joint he ACE team where she came on board as learning support assistant. Danielle’s commitment and drive led her to achieving her Award in Education and Training and becoming an instructor within the care sectors taught at ACE.